1. Introduction
Welcome to HerbyDC (“we”, “us”, “our”).
These Terms and Conditions govern your use of our website www.herbydc.com and the purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms.
2. Eligibility
To use this website and place an order, you must:
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Be at least 18 years old or have parental consent
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Provide accurate and complete information when ordering
3. Products & Availability
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All products are subject to availability.
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We make every effort to display product colors, sizes, and descriptions accurately, but variations may occur due to screen settings or manufacturing differences.
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We reserve the right to discontinue or change products at any time without notice.
4. Pricing
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All prices are listed in SGD.
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Prices may change without prior notice.
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Shipping fees are calculated at checkout and are shown before payment is completed.
5. Orders & Payment
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An order is confirmed only after payment is successfully processed.
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We reserve the right to refuse or cancel any order due to stock issues, pricing errors, or suspected fraud.
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Accepted payment methods include Credit Cards, Bank Transfer, Paynow.
6. Shipping & Delivery
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Orders are processed within 3-5 business days.
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Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
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We are not responsible for delays caused by customs, courier services, or incorrect shipping details provided by the customer.
7. Returns, Exchanges & Refunds
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Returns are accepted within 7 days from delivery.
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Items must be unused, unwashed, and in original packaging with tags attached.
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The following items are non-returnable:
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Sale/discounted items
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Innerwear, swimwear, or accessories (if applicable)
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Refunds are processed after inspection and issued to Store credits within 7 days.
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Shipping fees are non-refundable unless the item is defective or incorrect.
8. Size Guide & Fit
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Size charts are provided as a guide only.
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We are not responsible for incorrect sizing chosen by the customer.
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If you are unsure, please contact us before placing an order.
9. Intellectual Property
All content on this website—including logos, images, designs, text, and graphics—is the property of HerbyDC and may not be copied, reproduced, or used without written permission.
10. User Conduct
You agree not to:
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Use the website for unlawful purposes
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Attempt to damage, hack, or disrupt the website
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Post false, misleading, or harmful information
11. Limitation of Liability
To the maximum extent permitted by law:
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We are not liable for indirect, incidental, or consequential damages.
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Our total liability shall not exceed the amount paid for the product purchased.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
13. Governing Law
These Terms and Conditions are governed by the laws of Singapore, without regard to conflict of law principles.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect once posted on the website.
15. Contact Information
If you have any questions, please contact us at:
Email: contact@herbydc.com
