FREE LOCAL SHIPPING FOR ORDERS ABOVE SGD 100

Privacy Policy

1. Introduction

HerbyDC (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.herbydc.com.

By using our website, you agree to this Privacy Policy.
 

2. Information We Collect

We may collect the following types of personal information:

a. Personal Details

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

b. Payment Information

  • Payment details are processed securely by third-party payment providers

  • We do not store your credit or debit card information

c. Order & Account Information

  • Order history

  • Product preferences

  • Account login details (if applicable)

     

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Communicate order updates and customer support responses

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

 

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Analyze website traffic and user behavior

  • Remember user preferences

You may disable cookies through your browser settings, but some features of the website may not function properly.

 

5. Sharing Your Information

We may share your data with trusted third parties, including:

  • Payment processors

  • Shipping and logistics partners

  • Legal authorities when required by law

We do not sell your personal information to third parties.

 

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders and services

  • Meet legal, accounting, and tax requirements

  • Resolve disputes and enforce agreements

 

7. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

However, no method of transmission over the Internet is 100% secure.

 

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Object to or restrict data processing

  • Request a copy of your data (data portability)

To exercise these rights, please contact us at contact@herbydc.com.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated effective date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: contact@herbydc.com